Support is provided through our forum, located at support.beopenthemes.com.
Due to several limiting factors of the comments section on ThemeForest, we strongly recommend you to register at our forums for any problem you might have. You will need the code that you received when buying the theme, along with a unique username and valid e-mail address. You can also sign in using Facebook or Twitter.
We try to respond to any request in a timely manner, but we also have to sleep from time to time so we gladly ask you for a little patience while we make sure that no question goes unanswered. Thank you.